Customer Service/Quality/Product Associate

Region: Ann Arbor
Position Type: Customer/Client Services
Rate: Open

Description

Now Staffing for a Customer Service, Quality minded, Product Associate for a growing Electronics company in Canton, MI. 

Position Description:

As Product Associate your duties and responsibilities will include:

• Supporting elements of overall product management agenda
• Contributing to the development and delivery to market of product changes and enhancements
• Continuous monitoring of product performance throughout the entire product lifecycle
• Identifying strengths / weaknesses, offering recommendations to improve product portfolio
• Working closely with Sales & Marketing team to help define product improvements and new product roadmap and
• Acting as liaison with overseas manufacturing partners in communicating and implementing product improvement initiatives

Requirements

Requirements:

• Educated with an Associate of Applied Science or Bachelor’s degree
• Experienced in the management of financial services products
• Commercially astute with a thorough understanding of P&L (profit and loss)
• Strong analytical mind-set with strong quantitative skills
• Excellent communication skills; Experienced in managing dialogue between US customers and Asian-based manufacturing partners
• Must be bilingual in English and Mandarin

Seeking an energetic, dedicated customer oriented individual.  Must have outstanding communication and customer service experience. 

Please submit your updated resume and cover letter to Jon today:  jchambers@phoenixsvs.com